Effective: 12 September 2026
CloudSync OÜ ("we") provides encrypted personal cloud backup software ("the Service"). These terms form the agreement between you and CloudSync OÜ, Sepapaja 6, Tallinn 15551, Estonia.
You must provide a valid email address and keep your credentials confidential. One account is intended for a single person or household. You are responsible for all activity under your account.
You may not: store content that is illegal in the EU; use the Service to distribute malware; resell storage capacity without a partner agreement; attempt to breach the security of the Service; use automated systems to access the Service other than our published clients and API.
Paid plans renew monthly or yearly. You may cancel at any time; access continues until the end of the paid period. A 14-day refund is available for the first purchase of each plan, as required by EU consumer law.
We target 99.5% monthly uptime but provide the Service "as is" without warranties to the maximum extent permitted by law. Scheduled maintenance is announced 48 hours in advance.
Our total liability is limited to the fees you paid in the 12 months preceding the claim. We are not liable for indirect damages, lost profits or loss of data caused by factors outside our control.
We may suspend accounts that violate these terms after a warning email, except in cases of serious abuse where immediate suspension is necessary to protect the Service.
These terms are governed by the laws of Estonia. Disputes are settled in Harju County Court, Tallinn, unless mandatory consumer protection rules of your country provide otherwise.
We notify material changes by email 30 days in advance. Continued use after the effective date constitutes acceptance.